Refund policy
Return & Refund Policy
Effective Date: June 24, 2026
At Kids Cash Academy, our mission is to provide families with high quality educational resources that are thoughtfully designed and carefully packaged. Because we offer both digital and physical products, our return policy varies depending on the type of purchase.
Digital Products
All digital products, including downloadable curriculum, printable resources, and other digital materials, are delivered immediately after purchase.
Because these products are available for instant access, all digital product sales are final. We do not offer refunds, returns, or exchanges for digital purchases except where required by applicable law.
If you experience difficulty accessing your purchase, please contact us at hello@kidscashacademy.com, and we will gladly help resolve the issue.
Physical Books
We carefully inspect every book before it leaves our facility. However, shipping damage can occasionally occur.
If your book arrives damaged, please notify us within 7 days of delivery by emailing hello@kidscashacademy.com.
To help us process your replacement quickly, please include:
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Your order number
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A brief description of the damage
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Clear photographs of the damaged book
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Photographs of the shipping box and packaging, if available
Once your request has been reviewed, we will replace the damaged book at no additional cost.
Returns
Except for books that arrive damaged or defective, we do not accept returns or exchanges.
Please contact us before sending any product back, as unauthorized returns may not be accepted.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Kids Cash Academy is not responsible for orders shipped to an address provided incorrectly by the customer. If an order is returned to us because of an incorrect address, additional shipping charges may apply before the order can be resent.
Lost or Delayed Shipments
Once an order has been shipped, delivery times are determined by the shipping carrier.
If your tracking information indicates that your package has been delivered but you have not received it, please first contact the shipping carrier. If additional assistance is needed, contact us and we will do our best to help resolve the issue.
Contact Us
Questions regarding this policy may be directed to:
Kids Cash Academy
Email: hello@kidscashacademy.com